Are you local to San Diego or Los Angeles? We have pop ups every week all around these two cities. We would be more than happy to initiate an in-person exchange/return if you are able to make it to any of our markets: https://www.bradyleffler.com/pages/shopinperson. Please email or call/text us to confirm we will be at the market before you show up, just in case! Our cell is 619-800-1325 and our email is firstname.lastname@example.org
Prior to returning your order by mail, please visit our Frequently Asked Questions here: https://www.bradyleffler.com/pages/faq
Please also reference our Size Chart so you can make sure you ordered the correct size: https://www.bradyleffler.com/pages/sizing-chart
If you ordered the wrong size on accident, it's ok. We get it. It happens. We are happy to cover the cost of shipping from San Diego to your address to send you the correct size. However, we will first need for you to send us the item(s) back that are the wrong size, and you will need to pay for the shipping to get it back to us. Once we receive your return, we will send you the correct size, for free! Yay!
All sale & discounted items are final sale, which means they cannot be returned or exchanged.
If you have multiple returns it is preferred that you ship them in one box instead of multiple boxes so we can process your request faster.
If you are returning a ring, please put it in a little box so it doesn't get smushed and destroyed in transit
Our return address is different depending on which shipping service you use because UPS doesn't recognize PO boxes. However, you can use the address below for UPS and FedEx. For regular USPS mail, see the address at the bottom.
UPS / Fed Ex
We are available Monday - Friday 9am-3pm PST
Phone Number: (+33)03.72.17.33.67
If we miss your call, please text us or leave us a voicemail so we can follow up.